Hospitality Dharmas

Derived from the deep rooted Indian tradition of hospitality ‘Atithi Devo Bhava’ there are seven Dharmas which we firmly believe in.

1^st DHARMA: No matter what role we play, we shall place the guests first, the organization second, and the self last, while performing our duties to the finest standards in the industry.

2^nd DHARMA: Everything we do shall be laced with courtesy of the highest standards-whether qualitative, ethical, intellectual, social, monetary or moral.

3^rd DHARMA: It shall be our constant endeavor to understand, anticipate and satisfy the needs of the guests with warmth and attention to details.

4^th DHARMA: Trust and team spirit will be the foundation stones upon which we shall raise the future and success of organization.

5^th DHARMA: We shall adhere to industry standards of quality and constantly strive to perform our duties with conviction and pride.

6^th DHARMA: Like Mother Nature, we seek to nurture and protect the wellbeing, safety and security of the guests, as well as the corporate assets and environment.

7^th DHARMA: We believe in the dharma of fairness. We shall never forsake the establishment of a healthy code of conduct or adopt practices influenced by personal preferences or prejudices.

By:

Prof. Kunal Seth

(Dean, IEC-IHM)